Vinted Users Voice Frustration Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches similar services.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options due to shopper criticism.
